Job Description

Job Description

Job Description

Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures, standards and safety and security rules and regulations to ensure guest satisfaction.  The Econolodge offers a competitive wage plus a bonus program.

• Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.
• Use correct cleaning chemicals for designated surfaces.
• Empty trash containers and ash trays, if applicable.
• Remove any Room Service trays to service elevator landing.
• Remove all dirty terry products and replace with clean.
• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower and floor.
• Replace facial, toilet tissue and bathroom amenities in correct amount and location.
• Remove dirty bed linen and replace according to hotel standards.
• Replace closet amenities.
• Dust pictures, mirrors and furniture.
• Clean all lamps and light switches.
• Ensure the presence of all printed collateral and in good condition.
• Vacuum carpet in guest room.
• Update status of rooms cleaned via telephone and assignment sheet.
• Cleaning the windows and balcony, if applicable.
• Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
• Receive assigned section, keys, supplies and any priority room requests from the Supervisor.
• Turn in keys and unused supplies at end of shift.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Report any missing articles, damage or mechanical problems to the Housekeeping Supervisor and turn in articles left in room.
• Coordinate with Housekeeping Manager on work priorities and provide assistance when needed.

Qualifications

Type

Qualification

Education

No formal education required

Experience

Prior housekeeping experience desirable

The Econolodge at Naval Station Norfolk is unique in that its primary guest is part of the US Military.

Company Description

The Econolodge at Naval Station Norfolk is unique in that its primary guest is part of the US Military.

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